Fair pricing

All plans come with a 14-day long free trial. Not satisfied? Cancel anytime.

Free
For individuals
0
monthly
 
 
Basic
For small stores
790
monthly
when paid annualy, or
990 Kč when paid monthly
Enterprise
For large stores
8 990
monthly
when paid annualy, or
11 990 Kč when paid monthly
Please note that our prices are VAT exclusive. VAT will be added to the price when applicable.
If you process more than 1 000 returns a month or need special care, such as professional onboarding services or SLAs, please contact us. We will create a price offer tailored to your needs.
Do you offer refunds?

Yes, we offer a 14-day free refund. When you pay us for the first time and change your mind within 14 days, reach out to us and we will refund you the full amount.

Can I cancel anytime?

Of course. Your subscription can be cancelled in your Billing Settings. We won’t charge you again. Your account will remain active until the end of your billing cycle.

What payment methods do you offer?

You can pay easily with all major credit and debit cards. We use Stripe, a world-leading payment provider, for secure payment processing.

Will my data be safe?

Protecting your data is one of our highest priorities. We use industry standard security policies so that your data is safe and secure. We are also fully GDPR-compliant.

What’s monthly and annual billing?

With monthly billing, you get charged every month. With annual billing, you get charged once every 12 months. Annual billing comes with 20% discount. Exceeding tickets and shipping costs are always charged monthly.

Can I upgrade or downgrade plans?

You can easily upgrade or downgrade your plan anytime in your Billing Settings. When you do, you will continue on your current plan until the end of your billing cycle, then we’ll transfer your account to the new plan.

Compare plans

Free

Basic

Pro

Enterprise

Price
0 €
from 32 €
from 95 €
from 300 €
Included returns
10
40
150
150
Additional returns
0.75 € / return
0.6 € / return
0.6 € / return
Priority chat support

Basics

Ticket management system
Embeddable widget
E-commerce platform integration
Design customization
Deadline watchdog & notifications
1-click reverse shipping
Customer satisfaction survey
Statistics & analytics

Premium features

Team
1 agent
unlimited agents
unlimited agents
unlimited agents
Automation
basic
advanced
advanced
advanced
Documents
warranty claim protocols
warranty claim protocols
custom documents
custom documents
Custom ticket types
Customer history
Canned replies
Custom ticket views
Multiple languages
Multiple stores
Custom shipping contracts
API & webhooks

Ready to get started?

Create your free account or get in touch.